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Game changing ideas, data driven design - Lindar is a tech company made up of tinkerers and thinkers. We work smart, using analysis and technology to build customer-centric products.

Disruptive and different, we're proud to stand out from the crowd. Through our award winning products to our cutting edge software - we love to make noise.

We're a team of 70+ people spanning the globe. Together, we bring our ideas to life and let the magic spark. We have a vision - and you can be part of it too.

"Let's make something better", four simple words that spurned us to build MrQ - our award winning online casino. Blending data, tech and compelling design, MrQ sums up what Lindar is all about.

Goosicorn is here and bringing better casino games for all of our players. Stay tuned because the goose is loose and we've got plenty of awesome games cooking up!

Insights and execution. Analysis and action. It all starts with robust data. PQ is more than just a data aggregation platform - it's the beating heart behind everything we do.

Spark is our one way window into our customers world; this powerful tool allows us to interface directly with our users, delighting them with new experiences in a single click.

Flicker is a modular CMS based on the Strapi platform. Using component driven design, it allows us to turn big ideas into actionable dynamic content - whether it be a simple landing page, an SEO content piece or a brand new offer.

Since day one, MrQ has been all about making life of our players more fun and exciting. So, are you absolutely, positively sure you want to join a team that's always pushing the boundaries, breaking the norms, and having a blast while doing it?


Mr Who?MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination. What You Will DoLead CRM Campaign Execution: Oversee setup, QA, delivery, and troubleshooting of multi-channel CRM campaigns (email, SMS, push, in-app, onsite, direct mail), ensuring technical readiness and flawless execution.Build &amp; Optimise CRM Infrastructure: Develop modular templates, dynamic content, personalisation logic, and support the launch of bonus offers, triggers, and retention strategies.Collaborate Cross-Functionally: Partner with CRM, Brand, Design, Data, and BI teams to deliver on-brand campaigns, improve segmentation, and activate audience models effectively.Ensure Measurement &amp; Compliance: Manage tagging, tracking, deliverability, unsubscribes, and metadata for accurate attribution; ensure compliance with GDPR and industry regulations.Drive Tooling &amp; Continuous Improvement: Act as CRM tooling expert (e.g. Optimove), document processes, lead testing initiatives, and support a culture of experimentation and optimisation.What We're Looking ForCRM Expertise: 4+ years in CRM operations or marketing automation, ideally within iGaming or similar fast-paced, high-frequency environments.Technical Skills: Proficient in enterprise CRM platforms (e.g. Optimove, Salesforce), with hands-on experience in HTML/CSS for emails, dynamic content, and personalisation logic.Campaign Execution: Skilled in delivering high volumes of manual and automated campaigns across segmented audiences and multiple channels (email, SMS, push, in-app, direct mail).Data &amp; Tools Proficiency: Familiar with offer tools, CMS/merchandising platforms, bonus engines, and integrating campaign data into central reporting systems.Strong Delivery &amp; Collaboration: Detail-oriented, highly organised team player with a strong commitment to flawless execution and effective cross-functional collaboration.What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

CRM Operations Manager

Mr Who?MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.Looking for a role where you can put your sharp eye for detail to good use while keeping things fair and fun? We’ve got just the thing.What You Will Do<ul>
<li>Handling KYC, AML &amp; SG queues - emails, verification documents, escalations, withdrawals, and player interactions.</li>
<li>Running Enhanced Due Diligence and Affordability Checks.</li>
<li>Smashing your KPIs</li>
<li>Investigating flagged accounts, conducting thorough risk assessments, spotting problem gambling, money laundering, fraud, or any other concerns.</li>
<li>Being a go-to person for your team in the wider Ops department.</li>
<li>Working closely with your team, the Compliance team and other Ops teams to tighten up processes and keep things running smoothly.</li>
</ul> What We're Looking For<ul>
<li>At least 1 year in an AML or SG role in the gambling industry.</li>
<li>Experience with Safer Gambling calls.</li>
<li>Passionate about AML &amp; SG—this is where you want to grow!</li>
<li>Solid knowledge of UK regulations (bonus points for experience in other jurisdictions).</li>
<li>Strong communicator with top-notch English skills.</li>
<li>Sharp, detail-focused, and always on the ball.</li>
<li>A team player with a positive mindset</li>
</ul> What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

Safer Gambling Analyst

Mr Who?We’re not your average online casino. At MrQ, we’re building a bold, player-first brand that’s shaking up the gaming scene. Since 2018, we’ve grown fast by doing things differently—think award-winning platform, zero wagering, and a tone of voice that doesn’t take itself too seriously. We’re on the hunt for a Brand &amp; Sponsorship Executive to help bring MrQ to life in the wild. From leading sponsorships and partnerships to amplifying our brand through PR and earned media, you’ll play a key role in how we show up, what we say—and who hears it.If you're part-strategist, part-hype-builder and you love seeing your work in front of thousands (or millions) of people, this one's for you. What You Will Do<ul>
<li>Lead and support brand partnerships, sponsorships, and PR strategy.</li>
<li>Ensure activations show up in high-impact spaces and deliver maximum reach and brand impact.</li>
<li>Manage the day-to-day activation of sponsorships and track performance against targets.</li>
<li>Drive measurable impact from sponsorships across awareness, acquisition, and sentiment.</li>
<li>Collaborate with internal teams to ensure sponsorships contribute to FTDs (first-time deposits) and player engagement.</li>
<li>Work with agencies and partners to secure earned media coverage and amplify MrQ’s positioning.</li>
<li>Support ongoing brand research, messaging initiatives, and strategic brand planning.</li>
<li>Assist with the execution of PR campaigns and content amplification</li>
<li>Keep a close eye on trends, culture, and competitor activity—know what’s hot, and help us be hotter.</li>
</ul>What We're Looking For <ul>
<li>Marketing or brand experience in a fast-paced, creative environment (bonus points for experience with PR, partnerships, or sponsorships).</li>
<li>A sharp eye for cultural relevance—you know what makes a brand feel current and credible.</li>
<li>Solid understanding of how brand marketing drives business impact.</li>
<li>A doer. Someone who can juggle projects, manage stakeholders, and get stuff done.</li>
<li>Passion for gaming, entertainment, or disruptive digital brands.</li>
</ul>What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

Brand & Sponsorship Executive

Mr Who? We’re not just another online casino—we’re building a brand that people want to be part of. At MrQ, we believe entertainment should be bold, fair, and community-driven. From 900+ games to a tone of voice that doesn’t take itself too seriously, we’ve created something genuinely different in the gaming space.Now we want to take that energy beyond the platform—into conversations, feeds, comment sections, and real-world buzz. That’s where you come in. What You Will Do<ul>
<li>Build a community of players who love, share, and shout about MrQ</li>
<li>Develop and lead our organic social, influencer marketing, and UGC strategy</li>
<li>Launch interactive campaigns that get our community talking—and tagging</li>
<li>Own and manage all organic social channels (Instagram, TikTok, X, Facebook and beyond)</li>
<li>Plan and execute content calendars that drive engagement, growth, and fun</li>
<li>Stay on top of trends and jump on opportunities to insert MrQ into the conversation</li>
<li> Influencer &amp; UGC Management</li>
<li>Work with influencers and creators who fit our tone and values</li>
<li>Drive user-generated content and community participation through smart, playful campaigns</li>
<li>Track influencer performance and help scale what works</li>
<li>Collaborate with PR, Sponsorship, and Brand to amplify major moments and campaign launches</li>
<li>Be the voice of the player—bringing insight and feedback back into the business</li>
</ul>What We're Looking For<ul>
<li>Social Media Expertise – Deep knowledge of platforms, trends, and what drives engagement</li>
<li>Influencer &amp; UGC Experience – Proven ability to manage influencer relationships and launch UGC campaigns</li>
<li>Community Building Mindset – You understand what makes communities thrive (and what kills the vibe)</li>
<li>&nbsp;Content-Savvy – Can ideate, brief, or even create content that resonates with our audience</li>
<li>&nbsp;Performance-Driven – Comfortable using data to optimise content and report results</li>
<li>Collaborative – Works closely with internal teams and external creators to deliver seamless campaigns</li>
<li>Brand-First Thinking – You get tone of voice, brand alignment, and the importance of showing up consistently</li>
<li>Content Creation Chops – Bonus if you can shoot, edit, or jump in to create TikToks or Reels yourself</li>
<li>Trend Spotter – Always up to date with pop culture, internet trends, and meme moments</li>
</ul>What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

Social & Community Manager

Mr Who?MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.As an Engineering Manager, you'll be embedded across two engineering teams, guiding, mentoring, and empowering engineers to achieve their fullest potential. This role is pivotal in shaping team growth, driving technical excellence, refining engineering processes, and delivering impactful outcomes aligned with our Engineering Strategy.Your ability to clearly articulate and align your teams with the broader Engineering and company vision will directly influence the success of our engineering efforts and overall organizational performance.What You Will Do <ul>
<li>Provide direct line management to engineers across two teams, including coaching, mentoring, career development, and performance management.</li>
<li>Foster a culture of innovation, collaboration, and continuous improvement.</li>
<li>Drive engineering excellence within your teams using our engineering scorecard, focusing on key metrics (DORA, MTTD, FinOps) to identify and implement improvement opportunities.</li>
<li>Oversee team capacity planning, ensuring sustainable growth aligned with business objectives.</li>
<li>Continuously refine and improve engineering processes, promoting efficiency and high-quality outcomes.</li>
<li>Be accountable for the technical delivery of your teams, collaborating closely with product managers and stakeholders.</li>
<li>Collaborate effectively with peers and stakeholders across the engineering organization to ensure alignment and execution of strategic goals.</li>
<li>Stay current with industry trends and proactively incorporate best practices into team workflows and engineering processes.</li>
</ul>What We're Looking For<ul>
<li>Proven experience as an Engineering Manager or similar role, ideally with a technical background.</li>
<li>Demonstrated success managing people, fostering career growth, and building high-performing engineering teams.</li>
<li>Experience leveraging engineering metrics (such as DORA, MTTD, FinOps) to drive improvements and engineering excellence.</li>
<li>Strong ability to communicate effectively across technical and non-technical audiences.</li>
<li>Problem-solving aptitude, paired with a passion for technology and continuous improvement.</li>
<li>Inspirational leadership style, motivating teams to achieve ambitious goals within a positive and collaborative environment.</li>
<li>Strong organizational skills and the ability to effectively prioritize and balance multiple responsibilities.</li>
</ul>What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

Senior Engineering Manager

Mr Who?MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.We are looking for a detail-oriented and data-driven Product&nbsp;Data Analyst to join our Data team. This role will be responsible for analyzing marketing performance data, generating insights, and providing actionable recommendations to optimize marketing spend, understand campaign impact and drive business growth. The ideal candidate will have a strong analytical background, a passion for marketing (CRM and paid media), and experience working with large datasets to drive data-driven decision-making. What You Will Do<ul>
<li>Monitor and analyze acquisition performance across multiple channels, identifying trends and opportunities to improve conversion.</li>
<li>Assess the conversion funnel, understanding drop-offs and optimizing user journeys from first interaction through to active engagement.</li>
<li>Support growth goals by providing data-driven insights to improve customer acquisition and early retention.</li>
<li>Conduct experimentation and A/B testing, ensuring statistical robustness and deriving insights to drive product improvements.</li>
<li>Apply hypothesis testing methodologies to validate product changes and marketing strategies.</li>
<li>Collaborate with cross-functional teams, including Marketing, Product, and UX, to optimize acquisition and conversion strategies.</li>
<li>Develop and maintain dashboards and reporting tools to track KPIs and acquisition performance.</li>
<li>Leverage advanced analytics techniques (e.g., regression analysis, segmentation, cohort analysis) to enhance understanding of user behavior.</li>
<li>Collaborate with performance marketing and CRM to maximise LTVs.</li>
</ul> What We're Looking For<ul>
<li>Bachelor’s degree in Mathematics, Data Science, Statistics, Marketing, Business Analytics, Economics or a related field.</li>
<li>4+ years of experience in product analytics, data analysis, or a related field.</li>
<li>Expert knowledge in SQL.</li>
<li>Experience with data visualization tools such as Tableau, ThoughtSpot, or Power BI.</li>
<li>Expert knowledge of Statistical analysis and A/B methodologies.</li>
<li>Strong problem-solving skills and ability to communicate insights effectively.</li>
</ul>What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

Product Data Analyst

Mr Who?MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.As a Head of Marketing Ops at MrQ,&nbsp;you will&nbsp;own the marketing operations function at MrQ, driving scalability, efficiency, and operational excellence across all marketing teams. This role is responsible for managing the marketing technology stack, tagging, tracking, reporting, automation, budgeting, and process optimisation. By enabling seamless execution and data-driven decision-making, the role empowers Brand, Performance, and CRM teams to deliver best-in-class marketing strategies.What You Will DoLeadership &amp; Team Management<ul>
<li>Lead and mentor a marketing operations team supporting Performance, CRM, and Brand.</li>
<li>Act as a strategic enabler, ensuring smooth execution and alignment across Marketing, Data, Tech, and Finance.</li>
<li>Own marketing budget efficiency, optimising media spend and allocation.</li>
</ul>Marketing Technology Strategy <ul>
<li>Design and manage MrQ’s marketing tech stack for acquisition, retention, and advocacy.</li>
<li>Evaluate and integrate best-in-class MarTech solutions (CRM, ESP, analytics, CDP).</li>
<li>Collaborate with IT and Data teams for seamless data flow and real-time optimisation.</li>
<li>Continuously assess new technologies and AI tools to enhance marketing effectiveness.</li>
</ul>Tracking, Analytics &amp; Reporting <ul>
<li>Own attribution, measurement, and reporting strategies (MTA, MMM).</li>
<li>Oversee tagging, tracking, and event management across all channels.</li>
<li>Ensure real-time, accurate insights via marketing dashboards (e.g., ThoughtSpot).</li>
<li>Lead incrementality testing, A/B testing, and media efficiency optimisation.</li>
</ul>Operational Excellence <ul>
<li>Define and optimise marketing workflows, automation, and reporting.</li>
<li>Ensure data integrity across all channels and customer journeys.</li>
<li>Manage media budget tracking and forecasting for financial accuracy.</li>
</ul>What We're Looking For<ul>
<li>10+ years in marketing operations, performance analytics, or martech leadership.</li>
<li>Proven track record of building and optimising scalable marketing operations and managing large budgets (£40m+).</li>
<li>Expertise in data-driven decision-making, attribution modelling (MTA, MMM), and analytics.</li>
<li>Strong knowledge of MarTech stacks (ESP, CDP, MMPs, analytics tools, automation).</li>
<li>Skilled in tagging, tracking, and measurement (Google Tag Manager, GA4, MMPs, Adalyser).</li>
<li>Experience selecting, integrating, and optimising best-in-class marketing technology.</li>
<li>Commercial mindset with a focus on optimising spend, improving efficiency, and reducing waste.</li>
<li>Leadership experience managing high-performing teams.</li>
<li>Gambling industry experience is a bonus but not required.</li>
</ul>What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

Head of Marketing Operations

Mr Who?MrQ - we're an awesome, award winning online casino launched in 2018. We're big on tech, big on performance and most of all - big on fun. Over the years, we have experienced explosive growth - which means we need more rock stars to join our quest for total world domination.&nbsp;The fourth emergency service, our Customer Experience Executives are the voice of our customers and integral to the ongoing success of MrQ. With the ability to deliver a tailored service, anticipating the customer needs whilst providing vital feedback to MrQ’s core teams to continuously improve and develop our award winning product.A proactive, customer advocate you will be able to review the customer from a 360 perspective using our services to go the extra mile and make their experience. &nbsp;What You Will Do<ul>
<li>Handling live chat queries from our customers about a range or queries including deposits, withdrawals, gaming and safer gambling.</li>
<li>Highlighting trends in contact to Senior Executives and Managers which may support early identification of issues.</li>
<li>An experienced problem solver, thinking outside of the box to support in resolving the customers query in lightning speed.</li>
<li>Identifying potentially vulnerable customers and ensuring they are given the right support they need as early as possible.</li>
<li>Keeping our site safe and secure by ensuring you adhere to our policies and procedures, full training will be provided.</li>
<li>Understanding and listening to customer complaints, attempting to resolve these at the first point or escalating correctly where necessary. </li>
</ul>What We're Looking For<ul>
<li>Zendesk or Gnatta experience, so you can hit the ground running.</li>
<li>A keen attention to detail and know what 5* quality looks like.</li>
<li>A minimum of 6 months experience working in a high volume service environment.</li>
<li>A great understanding of the customer service industry and what it takes to be best in class.</li>
<li>Previous experience in iGaming would be great, but not essential as you’ll get top class training. </li>
</ul>What We OfferAt MrQ, we take pride in providing an array of fantastic benefits to our valued team members. Enjoy a competitive salary package that recognizes your hard work and dedication. Need some extra time off? We've got you covered with additional leave days, and we believe in celebrating life's special moments, including your birthday, with dedicated birthday leave. Family matters to us, too, which is why we offer a generous four-week parental leave. Your well-being is our priority, supported by international health and life insurance. Stay motivated with wellness incentives and seize opportunities for personal and professional growth with our growth allowance. Embrace a flexible working environment that caters to your needs, and join our friendly and multinational team, where collaboration and camaraderie flourish. At MrQ, we're committed to ensuring that your experience with us goes beyond just a job – it's a fulfilling journey with a supportive community. We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.This position operates on a rotational schedule of 4 days on followed by 2 days off, including evening shifts and weekend work as part of the regular rotation.This can be a fully remote job from EMEA time zone.&nbsp; The salary range offered is £23K-25K. To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well!

Customer Care Agent

At Lindar, we thrive on creativity and problem solving. That's why we have nurtured a "work smart, play hard" culture. Everyone has a voice - and ideas are always welcome. Check out some of our tech and design projects.